Pier II Resort values its relationship with you. Our Privacy Statement describes how we collect, use and disclose information about you through this website.
Scope of this Privacy Statement
Pier II Resort respects the privacy of our customers and guests. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information when you use this website. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws and to offer users of our website notice, choice and consent regarding processing for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information. This Privacy Statement may be supplemented or amended from time to time. We may occasionally update this Privacy Statement. These updates may reflect, among other things, changes in applicable laws, rules or regulations, changes in our data collection practices, and/or changes to our business or services
"Personal information" means information that identifies you personally, either alone or in combination with other information available to us.
HOW DO WE COLLECT INFORMATION & COOKIES
Collection of Information
We collect personal information you provide when you use this website. This may include, but is not limited to, the following situations: where you are providing information when you request information about our resort, or information you provide when you make a reservation.
The information we collect may include, but is not limited to, your name, e-mail address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud.
We furthermore collect information that is sent to us automatically by your web browser, which may include without limitation information that does not identify you personally (such as the date and time of your visit). The information we receive in such manner depends on the settings on your web browser. If you have created a user identity on one of your visits to this website, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. Please review the settings of your web browser if you want to learn what information your browser sends or how to change your settings.
Cookies and Other Web Technologies
We collect information that is typically not personally identifiable through the use of web technologies, including without limitation "session cookies" and "persistent cookies." As the Internet evolves, we may implement and use different types of technologies for this purpose.
Cookies. When you visit this website, your computer may receive one or more "cookies" in order to help personalize and support your use of this website, our services, and/or the services of our partners. A "cookie" is a small text file that is transferred to your computer's web browser by a web server, and can be read by a web server in the same domain at a later time. If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. We provide more information on this in the "Your Choices" section, below. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of this website. For example, you will not be able to make a reservation.
Session Cookies. A "session cookie" is a temporary cookie that expires when you close your browser. A session cookie assigns a randomly-generated, unique identification number to your computer when you access this website. We analyze this information to better understand our visitors' interests and needs and to improve the content and functionality of this website.
Persistent Cookies. Unlike a session cookie, a "persistent cookie" does not expire when you close your browser. It stays on your computer until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to "tag" your computer so that the next time you visit (or someone using your computer visits), our server will recognize you, not by name, but by the "tag" on your computer. This will enable us to provide you with a personalized experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use this website, for example, how people use this website on their first visit and how often they return. Using persistent cookies permits us to provide you with a more personalized shopping experience and, in some cases, may save you the trouble of re-entering information already in our database. It will allow us to coordinate your reservation inquiry or reservation with your “persistent cookie”.
Storage, Use and Sharing of Information
Your personal information provided to us will be processed on our computer servers. In some cases (where it is necessary to do so in order to fulfill our contractual obligations to you) such information may also be transmitted or made available to third-parties providing services.
Our Use of Personal Information. We may use personal information collected by us for the following purposes:
to contact you if you have requested information or communication from us;
to determine the country in which you are located for compliance purposes (including without limitation export compliance) and for security, anti-piracy, and fraud prevention purposes;
to help verify that existing personal information about you in our possession is accurate and complete;
to provide you with the most seamless reservation inquiries and requests.
in connection with your login, required to permit you to access the reservation software.
to verify compliance with applicable laws, rules and regulations;
if you visit this website for the purposes of conducting a reservation transaction:
to take, verify, process or deliver your order, process or obtain payment, verify your tax or tax exempt status, contest chargebacks, determine your eligibility for a line of credit, or notify you of the status of your order;
for fraud and piracy prevention purposes;
to provide you, to the extent permitted by law, with a personalized reservation experience;
to provide notice of your purchase to Pier II Resort staff.
to establish an account for future reservations by you if you have consented to the creation of an account;
to provide you with effective customer service (which may to the extent and in a manner permitted by applicable law, include contacting visitors who commence but do not complete a checkout process to follow up on the incomplete session or to see if there was a problem with their use of this website), and/or technical support.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance), and as permitted or required by applicable law. We will observe applicable law and take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.
Our Use of Anonymous Information. We may use anonymous information collected by us:
to personalize and support your use of this website, our services, and/or the services of our partners;
to improve this website, the customer experience, our advertising systems, and our products and services;
to identify actions or transactions as originating through an affiliate marketing or referral program;
for other historical, statistical or research and analysis purposes.
In addition, we may "de-identify" personal information by removing any information that identifies you specifically, and use the rest for the purposes set forth above.
To Comply With Legal Requirements, Cooperate With Law Enforcement, Prevent Fraud and Other Crimes, and Protect Legal Rights, Property, You and Others. To the extent permitted by applicable law, we may disclose the personal information we collect on this website without notifying you when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement; to comply with governmental, administrative or judicial process, requirement or order, such as a subpoena or court order; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the legal rights, property or safety of CCNow, its corporate affiliates, and their respective employees, clients and partners and agents, other users or the public in general; or to protect your vital interests if determined necessary by us. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share our server logs - which contain visitors' IP addresses - with the appropriate investigative authorities who may use that information to trace and identify individuals. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe are or may be in violation of applicable laws, rules or regulations without providing notice to you.
Pier II Resort respects your right to make choices about the ways we collect, use and disclose information about you. We generally ask you to indicate your choices at the time and on the page where you provide your personal information.
When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us and, such as communications related to updates, upgrades, special offers and pricing. You have the right to withdraw your consent at any time. If you decide you no longer want to receive promotional messages from us, you may let us know by e-mailing us or by following any unsubscribe link in our e-mails; please specify which consent you are revoking in your e-mail to us.
If you accept a session or persistent cookie, you can delete it at any time through your web browser (e.g., as soon as you leave our website). If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of this website.
Security of Information
We are committed to keeping personal information secure. We have implemented physical, technical and administrative safeguards reasonably designed to protect your personal information from unauthorized access and disclosure. When we collect or transmit sensitive information such as a financial account number, we use industry standard methods to protect that information. It is important that you understand, however, that no website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password.
Different countries have different privacy laws and requirements. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through this website, it will be protected by us in accordance with the terms of this Privacy Statement, any Supplemental Privacy Notices that apply to you, and applicable laws, rules and regulations.
This website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this website unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children as such term is defined by applicable laws. If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to Pier II Resort, 2200 US Highway 441 S.E., Phone: 863-623-4704 and we will take reasonable steps to remove that information from our databases.